Website: https://latinoexpressinsurance.com/
1. Introduction
At Latino Express Multiservices LLC (“we”, “us”, “our” or “the Agency”) we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what your rights are.
By using our website, submitting a form, or communicating with us, you agree to the practices described in this policy.
2. Information we collect
We may collect the following information:
- Contact information: name, phone number, email address, and mailing address.
- Insurance-related information: details needed to quote or manage policies (for example, vehicle, home, or driver information, date of birth, or other information you voluntarily provide).
- Information you send us through forms, email, phone, text message (SMS), or WhatsApp.
- Technical and usage information: IP address, browser type, pages visited, and data collected through cookies or similar technologies.
3. How we use your information
We use your information to:
- Respond to your requests and provide you with insurance quotes.
- Manage and service your policies.
- Communicate with you about your request, your account, or your policies.
- Comply with legal and regulatory obligations.
- Improve our website and services.
4. Consent to communications (forms, calls, SMS, and WhatsApp)
By submitting a form on our website and providing your phone number and/or email address, you authorize Latino Express Insurance Agency to contact you by phone, text message (SMS), WhatsApp, and email regarding your request, quote, or insurance service.
- Communications may include responses to your inquiry, follow-up, policy information, and service-related reminders.
- Promotional or marketing messages: we will only send you promotional communications if you have given express consent to receive them — for example, by checking the corresponding box on the form.
- How to opt out: you may stop receiving text messages at any time by replying “STOP”, or unsubscribe from emails using the cancellation link or by contacting us directly. Standard message and data rates from your carrier may apply.
Consent to receive communications is not a condition of purchasing any product or service.
5. How we share your information
We do not sell your personal information. We may share it with:
- Insurance carriers and partner insurers, to obtain quotes and manage your policies.
- Service providers who help us operate (for example, quoting platforms, management systems, or messaging services), under confidentiality obligations.
- Authorities when required by law or to protect our legal rights.
6. Cookies and similar technologies
Our website may use cookies to improve your experience, analyze traffic, and remember your preferences. You can set your browser to reject cookies, although this may affect how the site functions.
7. Information security
We apply reasonable technical and administrative measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
8. Your rights
You may request to access, correct, or delete your personal information, as well as withdraw your consent to receive communications. To exercise these rights, contact us using the information in Section 11.
9. Children’s privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on our website with its update date.
11. Contact
If you have questions about this Privacy Policy or about how we handle your information, contact us:
- Email: info@latinoexpressinsurance.com
- Address: 1735 Augusta Rd, West Columbia, SC 29169, United States
- Office: 324 N Main St, Gaston, SC 29053
- Phone / WhatsApp: (803) 926-5806
- Additional phone: (803) 667-4289